Trustpilot1 out of 5, published August 17, 20262 years of unauthorized charges & zero support response
I submitted an explicit written request to cancel my subscription on August 13, 2024 (Ticket #10553). Instead of cancelling it, ImagineArt kept charging my card annually without my consent on August 13, 2025, and August 13, 2026. I have reached out to customer support multiple times, but they completely ignore my emails and refuse to process my cancellation or refund my money. This is an unacceptable billing practice. I demand an immediate full refund for the unauthorized 2025 and 2026 charges and immediate confirmation of my subscription cancellation. If this is not resolved promptly, I will be escalating this through a bank chargeback and legal consumer protection channels.