ImagineArt: The Expedia of AI Image generating platforms
ImagineArt is essentially the Expedia of AI image generation. All the subscription fee gets you is access to a lot of ads and upsells and then you get to pay again to actually create images using existing systems, like chatgpt2 and nanobanana. Silly me, I didn't know that when I paid for the subscription I'd have to actually spend more money to create the images. Yes, they give you so many credits per month, though you pay for a year's worth upfront but you can go through them really quickly and then you have to buy more -if you don't want to have to wait until the next month to access your next ration. This was not explained to me when I purchased the subscription. Nevertheless, I tried to make it work. I spent several hours watching tutorials and struggling with their highly complicated interface where you're constantly bombarded with more ads and upsells, and burned up all of my allotted credits and had not generated a single useful image. In less than a day. To continue, I would have had to purchase more credits. This seemed akin to sitting at the slots in Vegas to me so I did the wise thing and cut my losses. Once I realized I could not afford to use this platform, I reached out to cancel. I sent an email and was self-effacing, saying it wasn't their system, it was me but that if I couldn't get a full refund -having only used the platform for a day - I wanted a partial refund. I was willing to pay for a month --even though I only used it for a day -- but I wanted to be refunded for the 11 months I wasn't going to use. Here's the response: --Thank you for taking the time to explain what you were hoping to create and I'm truly sorry the platform felt more complicated and costly than you expected. That's genuinely frustrating, and I appreciate you sharing it with me so openly. I did want to be upfront with you: having reviewed your request against our refund policy, subscription and credit purchases are non-refundable once they've been processed, including the portion already used. For that reason I'm not able to approve a partial refund here, and I'm sorry that isn't the answer you were hoping for. --More patronizing stuff in the middle -- And if you'd still prefer to cancel, I can guide you through switching off the renewal so you won't be charged again. Either way, I'm here to help, JN. Just let me know which direction you'd like to go. -- You gotta love their AI for perfecting the most patronizing tone for telling you to politely GFY. This is the direction I chose -- ImagineArt is a useless middleman. You can sign on directly with any one of the models they use and pay less for image creation. There may be a modicum of convenience that their platform offers, but I didn't pay them for convenience. An ethical company would refund the unused portion of the subscription. My patronage has not cost them a thing, not even inconvenience. But they sure feel entitled to keep my money because that's their whole business model: separate you from your money with no care about providing a service in exchange for it. American capitalism at its best. I found Reve helpful and Chatgpt is also quite good. They're both much easier to use and charge you by the image or you can buy a subscription by the month, and cancel any time. I disputed the charge with my credit card and provided the email string. I can only hope I will get a refund but if I discourage just one person from handing over more money for the privilege of being fleeced every time they sign on to ImagineArt, then I consider it worthwhile.