I’m requesting a fUrgent Refund Request – Misleading Billing and Annual Subscription Chargeull refund because I…
I’m requesting a full refund because I did not intend to purchase the annual plan. During the billing process, the pricing and billing presentation appeared to indicate a monthly payment, which caused me to misunderstand the subscription being purchased. I have already contacted your support team multiple times regarding this issue, but my refund request has still not been properly resolved. This has been a very frustrating and disappointing experience. I am requesting that you please review my case carefully, clarify the billing issue, and process my full refund as soon as possible. If this matter cannot be resolved directly, I will have to escalate the issue through the appropriate consumer and payment channels and document my experience with the billing process publicly. I would prefer to resolve this directly and professionally with your support team. Please confirm the refund status and provide a clear resolution.